1 reviews | Active since Jul 2018
Cell C *****s from it's customers
I am so tired and write this review with a heavy heart.....Cell C took me to Nudebt for an amount of R250 that I needed to settle in order to avoid a listing. I asked the consultant from Nudebt exactly how much I owe cell C c and she said to me as far as they concerned Cell C handed me over for R250 and that is the only amount I should make a payment of. To my surprise after making an arrangement with Nudebt for an Ext payment as i told them i do not want them in my account....nudebt deducted R83 from my account which I made a recall as we have made an agreement and that was not part of the deal but a violation of our deal. I made the eft payment which was acknowledged by Nudebt and then was at peace that I got rid of Cell C from my life as it was now becoming a nuisance. My mother passed on and so after the funeral I wanted to trade in one of the cars and take a loan to upgrade to a minibus for business purposes as I have to take care of my siblings but to my utter most frustrated I found that i was in arrears of R556 with Cell which all the consultants and their so called investigators are failing to explain how it came about. How can a cancelled contract continue accumulating debt whereas it's been closed? What ever i have done to Cell C....i curse the day i came into contact with them.....Cell C is making our lives he'll and no 1 can assist people in our situations as even the consultants at the stores cannot understand how their own call centre is operating. I was a very committed customer turned into a hater of Cell C by their rotten behaviour and unjustified manner of *****ing from it's customers. This is bull people and we need to do something to uproot the ***** called Cell C
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
