Cell C *****s from Clients

Item: Cell C
Rating: 1
Author: Anthony D

I purchased a promotional 40GB data package with an LTE router for R299 pm, when Cell C activated the contract it is a 20gig package at R299, they just stole 20 gig of data and then they call after I complain and make it out that this is my problem. Shame on you Cell C

Helpful (0)

Replies (3)

Cell C's replyOfficial

02 Nov 2017, 10:03

Good morning Anthony

We will get one of our team members to follow up on this matter and assist. Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C's reply02 Nov 2017, 10:03

Official

Good morning Anthony

We will get one of our team members to follow up on this matter and assist. Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C's replyOfficial

03 Nov 2017, 09:56

Danielle has been in contact with you to assist with this matter. She confirmed that a refund has been prepared and it will take between 3-7 working days to reflect in your bank account.

Regards

Cell C | PN

Best regards,

Cell C's reply03 Nov 2017, 09:56

Official

Danielle has been in contact with you to assist with this matter. She confirmed that a refund has been prepared and it will take between 3-7 working days to reflect in your bank account.

Regards

Cell C | PN

Best regards,

Cell C's replyOfficial

03 Nov 2017, 10:03

Apologies for the incorrect feedback, Theodorah will contact you as per your request.

Regards

Cell C | PN

Best regards,

Cell C's reply03 Nov 2017, 10:03

Official

Apologies for the incorrect feedback, Theodorah will contact you as per your request.

Regards

Cell C | PN

Best regards,