Cell c *****s airtime

I recharge my phone airtime last night at 1145am. The money is out of my account and the airtime is not loaded on my phone number. Today I called cell c call centre, omw I got three agents from the same company that told me three different things , hell the last agent swore at me in his language after I revealed he was the third agent I spoke to and has not told be a different thing. He asked me what did the other agents tell me I refused to tell him then he said he will not help me after already telling me he can't help me I must go to my bank. I want to rate that call 0 but he kept me on the phone till I hung up so I don't rate the call. I am leaving cell c I know customer service is poor across most platforms but there are so many unemplyed people that can do that job a lot better than people that treat customers the way cell c treats there client. You guys can have that money you took I will go elsewhere, your network sucks anyway