Cell C - *****ling the data that sells to clients
We bought from CellC data bundle 5 GB daytime and 15 GB night time. Besides that the speed provided was shameless low 10kbs in many occasions and many other times is just dead, we did not encounter other problems until the 6th of June when a chunk of 3,8 GB just disappeared from the daytime data.<br> We managed month by month to spread those 5GB to last a month, perhaps a day or two in variance, so that the disappearance of 3,8 GB at the beginning of the month was not good at all.<br> As not having a voice in the bundle with CellC I could not require assistance so I had to wait a week until I had a chance to go to their shop in The Glen to seek some answers.<br> Waiting for about half an hour for someone from client service to answer, I stated that given the average data usage on the account, 3,7 GB is an odd event which it does not belong to me. <br> Either CellC is willingly *****ing it (and I am just one of their victims) or hackers ***** which means the security service sucks. Either way, CELL-C IS THE WORSE COMPANY, WORTH OF A THIRD WORLD COUNTRY<br> In the end, the consultant I spoke had an attitude, talking back, impertinent and full of it, right in bon-ton with the firm she represent.
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.
Do expect communication soon
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.
Do expect communication soon
Regards
Cell C | PN
