DE
De E

1 reviews | Active since Sept 2011

04 Dec 2018, 07:57

Cell C *****ing ones money

Up to here and not a second more with Cell C. Severiano from Cell C Mall of the North can come and pick up the phones and the Sony smart watches and end the contract with immediate effect. I've been questioning the amount due for the debit order for 30 November for almost 3 weeks now and no one can give me answers. Severiano does not answer my e-mail, cell C customer services said they have opened a dispute (case no. ********** 186). I will not pay for a full month of benefits if the benefits were discontinued on the 3rd and 7th of October resepectively!! Due to the fact that the upgrades kicked in. Double charging me for October is *****ing and I will not accept that. The additional R906.71 must please be payed back into my account within 48hours! If I were informed off this *****ing I would have never even considered upgrading with Cell C.

0
Replies (3)
Cell C
Cell C's reply04 Dec 2018, 09:05
Official
Good morning De Wet

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
 
Regards
Cell C | PN 



Cell C
Cell C's reply06 Dec 2018, 10:50
Official
Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.
 
Regards
Cell C | PN 

DE
De E's update06 Dec 2018, 12:02
Reviewer Update
Absolutely no use as Cell C lies and *****s. I will never support them again.