Cell C *****ing my money

about 2017 my 2year contract expired or I could upgrade. I decided I want a prepaid number with no contract. The sales person persuaded me to joint he R19.95 month to month and get 1GB data a month. I agreed. This then changed without my consent and I pad more and did not get my 1GB anymore. I have had several queries in the last year and a half about this and no one could really help me. I continued to pay and then it went up again and it bounced from my account several times and have cost me hundreds of Rands if not thousands! one day I was then informed that the 1GB data for R19.95 had expired and I was automatically placed on a top up account - something no one ever discussed or confirmed with me. Finally in this year after putting in SEVERAL inquiries about my account I got it cancelled. Now my account has been debited twice since the cancellation and I have to pay R40.00 for each reversal. I have even stopped the debit order but still nothing. I am also being called at work regarding my account - WHICH I DON'T HAVE ANYMORE and have also asked them to call me in tea time at 10 or at lunch at 1 but no one calls back. I feel that what cell c has done and the way that my account has been chopped and changed without my consent is ******* and that cell c has been *****ing my money for over a year now!!!! I want you to listen to all my recordings of all phone calls and see for themselves that I have just consented too a R19.95 1GB month to month and not too anything else. I am also going to escalate this to the Ombudsman as Cell C owes me my money plus my bankcosts. PLEASE DON'T CALL ME NOW AS I AM AT WORK. CALL ME AT 1PM OR AFTER 5PM