Cell C *****ing my minutes etc.

Good day,

I am very upset and disappointed in Cell C as my existing free minutes, data and sms’s simply “disappeared” this morning at 3:30, or so they tell me.

Just so you understand I had more than TEN THOUSEND! Minutes and 6GB of data!!!!!!!!!!!!!!!

I loaded the last bundle just after 19:00 on the 9th of January, SO TODAY is the 30th day! Which means you should either cancel it just after 19:00 (time I loaded it), which would be EXACTLY 30 days, OR you should cancel it at 12 tonight as today is day number 30 and you don't specify a time. You cannot cancel it at 3 in the morning if you say 30 days and do not specify an exact time i.e. 03:30. Because now my bundle was only active for 29 days and about 3 hours! How is that 30 days??????

I want my minutes etc. bac**** You are simply put, *****ing from people…not just sneaky, but breaking the law as 30 days is 30 days and the sms clearly says 30 days!!!!