RP
Ruan P
1 reviews | Active since Jul 2016
31 Jan 2021, 13:30
Cell C *****ing my Minutes, data and MONEY!
What a useless customer service team they have. Requested to cancel my contract on 01 December 2020, got a reply from them almost 2 weeks after my initial email. Contract cancelled on the 6th of January, all minutes and data also gone by the 6th of January AND they stole my money via debit order today! Please stay away!!!!!!!!
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Replies (2)
Cell C's replyOfficial
31 Jan 2021, 15:11Good day Mr. du Plessis
Thank you for the review.
We would like to look into your cancellation query and assist resolve it.
Kindly send us a private reply with your Cell C number + your contact number and we will be in touch.
^NZ
Thank you for the review.
We would like to look into your cancellation query and assist resolve it.
Kindly send us a private reply with your Cell C number + your contact number and we will be in touch.
^NZ
Cell C's reply31 Jan 2021, 15:11
Official
Good day Mr. du Plessis
Thank you for the review.
We would like to look into your cancellation query and assist resolve it.
Kindly send us a private reply with your Cell C number + your contact number and we will be in touch.
^NZ
Thank you for the review.
We would like to look into your cancellation query and assist resolve it.
Kindly send us a private reply with your Cell C number + your contact number and we will be in touch.
^NZ
RP
Ruan P's updateReviewer Update
03 Feb 2021, 11:36You see, this is my point. You have requested details and I have given it, but there is NO response from anyone. In the mean time, my account with my bank got penalties that I had to carry since I could not make a plan for funds to be in the account, seeing that I am overseas.
And this after speaking to almost 10 different *********** staff members of Cell C explaining my situation.
Cell C is total *******!
And this after speaking to almost 10 different *********** staff members of Cell C explaining my situation.
Cell C is total *******!
RP
Ruan P's update03 Feb 2021, 11:36
Reviewer Update
You see, this is my point. You have requested details and I have given it, but there is NO response from anyone. In the mean time, my account with my bank got penalties that I had to carry since I could not make a plan for funds to be in the account, seeing that I am overseas.
And this after speaking to almost 10 different *********** staff members of Cell C explaining my situation.
Cell C is total *******!
And this after speaking to almost 10 different *********** staff members of Cell C explaining my situation.
Cell C is total *******!