Cell C - *****ing money (I am not a customer)

I have a major problem with Cell C. Cell C is debiting me for an account i don't have. This has been going on since June 2019. I was told to submit an affidavit to that effect with all the relevant documents, which i did on the 15th September.

I have tried numerous times to call and find out what is going on with the complaint, but no one seems to be able to assist me. You get told someone will call you back but no one ever does.

I don't know where else to go to get help. When you call you are transferred from one person to the next. Not only are they debiting me over R1000 at a time but i have to reverse the debit orders which has now cost me over R300 rand in bank charges and it is becoming extremely frustrating.

My last recourse is to change my bank account which is a major hassle as i have a number of debit orders which go off this account.

It seems like this falls on deaf ears. One thing i can say is that the ladies at the Grove store in Pretoria were very helpful, but they can only do so much.