Cell C *****ing money from personal bank account since March 2019 and taking part in ********** activities.

I signed contract on the 29 January 2018 is a Month-to-Month contract of R1899 for Fibre with Cell C. I sent the cancelation email in January 2019 and received an acknowledgement of the cancellation [CF040694] on the 6 Feb 2019 and that the termination date would be the 28th February 2019 with a claw-back fee of R00.00. I also indicated that I had still not received the router I was promised. I then supp**** this information several times to the following email addresses at Cell C: • *** • *** • *** • *** • *** • ***

After several attempts of calling the cfibre department and speaking to one of the supervisors ‘Mohammend’ spanning several months, I then went further taking unpaid leave and personally going to the Cell C head office at the address Cnr Pretoria Main Rd & Maxwell Dr Waterfall Campus, Buccleuch, Sandton, 2090 on the 27 August 2020. I then spoke to a consultant Andrew-Juan Faber who then made copies of the emails I had been sending and forwarded to management. He then trusted that management would attend to the matter. Unsurprisingly I received no communication from management nor acknowledgement of the matter, instead Cell C then *******ly debited two separate amounts of R 1582.50 and R 1582.51 on the 15 September 2020. Up to date Cell C has *******ly debited an amount R 8862.01 from March 2019 – Jun 2019 . I have had to then institute on a monthly basis reversal of various amounts being debited by Cell C at a cost to myself. I have still not received the R 8862.01 due to me which I was promised by the Cfibre supervisor Mohammend. I note that it is clear that the management of Cell C are not bothered with the matter and have chosen not to read any of the information supp**** to them nor go through the signed contract. Cellc has gone ahead to be complicit in the ********** theft of money from my banking account without consent nor written agreement. I have been left with no further choice but to report this ******* activity to the law and will be posting this review on ‘Hello Peter’ ,including other social media outlets and lodging a complaint with ICASA. My bank account is now overdrawn and this matter has caused me series stress, affected my credit scoring and financial reputation with my bank. Andrew-Juan Faber is the employee person from Cell C who seemed to be bothered about the matter and attempted to get it resolved. As of now 17 September 2020 Cell C has not resolved the matter and have even gone further to *****lenty port one of my which where part of the Cfibre contract *******ly to MTN without my consent. Months later I have still not gotten resolution as to how my number and have had now to ask MTN to assist with resolving the matter. This seems to be modus operand of Cell C who pretend to be a legitimate south African company but are intent of getting revenue through the ******** behavior. You only need to see what is happening on the news to know what kind of company Cell C is , Please guard your money from Cell C.