1 reviews | Active since Dec 2015
cell c *****ing money from me.
Where to start with the pathetic supplier.<br> <br> I have always supported MTN but chose to try cell c for a data contract, worst mistake ever.<br> <br> 3-4 months into the contract I got a huge account, was simply told there was no limit and I had to pay which I did and requested a limit at cape gate store.<br> <br> now months and months later I get a 2000 bill for over usage. Cell c store manager told me its not her problem the limit wasn't set and its my problem. I then phone regional office to dispute bill was given ref - Zakia ***. However never got the promised call back. This morning to my horror 2000 has being taken out my account which I had to go all the way to the bank to reverse. Pathetic network!!!! I hate cell c and this bill better be taken care of and dissapear soon or I will take this even further. I also have the emails to and from the store manager and want action taken against her.
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
