Cell C *****ing Funds from My Bank Account

Hi Cell C

I have a pending query with your team for a week now. Ref ***.

I have had a contract with you since 2015. In Nov 2017 i took out a 3GB top up contract with an iPhone SE. As of July 2019 my data has changed to 500MB which was then cleared up as a human error on your end. This then proceeded to happen in September and October. Each time I having to buy data for the interim until it is sorted.

This month it is still not sorted and I have yet to receive the data which I pay for. My invoices state that I am being build R408 however R530 is debited from my account.

I have tried numerous times to cancel my account. I have referred this matter to the Credit Ombudsman as well as the National Consumer Commission. I just want all matters and dealings with Cell C to be terminated with immediate effect. Cell C is in effect in breach of their contract with me as identified by third party assistance.