Cell C *****ing from their customers

Needed an airtime advance for an ewallet pin. Loaded emergency airtime 3 times totalling R18-00. Airtime did not reflect until 6 calls were made. Still could not connect to ewallet for pin. Then loaded 2 X R5-00 units from ewallet and still could not get pin.

Was told by Hlengiwe from the call centre that emergency airtime does not work for ewallet. Was told in no uncertain terms that cell c will do nothing and that I must buy airtime to cover the advance. When I told her that nowhere does Cell C state that; even with the advert when on hold tells you the airtime is for an emergency, nothing is said that restrictions may apply.