1 reviews | Active since Jul 2011
Cell C *****ing from their customers
<p>I had a 24 months contract with Cell C from 30 April 2015 to 30 April 2017. I had a usage limit of R50 in addition to the R249 monthly subscription fee. Now this the issue, my contract expired end of April 2017 and i informed Cell C. In the last month of this contract I did not use up all of my minutes and data, so there is no additional usage that I incurred. Now Cell C says I have an invoice of R196 for usage, I don know for which month because I have settled everything when they deducted their last debit on the 17 April 2017. I am happy I did not renew my contract with these ******* and I will never have a contract with Cell C. It was a 24 month contract and I honoured my part, why now are they trying to ****** money from my account. They must know that if they go ahead and debit my account, I will reverse it and take them to the ombudsman. Their statement does not even give a usage breakdown which they claim. Even if there was usage, it was supposed to be R50 maximum. *******.</p> <p> </p> <p> </p>
Hi Lucky
This matter will investigated with our billing department and feedback will be provided. You will be provided with a breakdown of your usage. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Hi Lucky
This matter will investigated with our billing department and feedback will be provided. You will be provided with a breakdown of your usage. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Derrick has been in contact with you to assist with this matter. He also provided you with the usage breakdown and sent you the data validation usage report as confirmation of the outcome feedback.
Regards
Cell C | PN
Derrick has been in contact with you to assist with this matter. He also provided you with the usage breakdown and sent you the data validation usage report as confirmation of the outcome feedback.
Regards
Cell C | PN
I have just been called by one Derrick from these Cell C people who threatened me with their legal team. I must say I am glad I did not renew my contract with these *******. When you talk to these people they don't even want to listen to you. First of all, he doesn't even want to acknowledge the usage limit that they have in black and white. They are just *****ing from people and people must just stay away from them. I will never use any Cell C product what so ever. I am inthe process of also depleting the prepaid data and throw away all their sim cards. As for this matter, I am taking them to the ombudsman of the Cellphone industry. We can't just be bul**** by these ******* because they can threanten us with their legal teams. I will also check with the consumer regulator as to what are my rights when a bully ***** is doing something like this. They are not different from any pick pocketer on the streets.
#*******
I have just been called by one Derrick from these Cell C people who threatened me with their legal team. I must say I am glad I did not renew my contract with these *******. When you talk to these people they don't even want to listen to you. First of all, he doesn't even want to acknowledge the usage limit that they have in black and white. They are just *****ing from people and people must just stay away from them. I will never use any Cell C product what so ever. I am inthe process of also depleting the prepaid data and throw away all their sim cards. As for this matter, I am taking them to the ombudsman of the Cellphone industry. We can't just be bul**** by these ******* because they can threanten us with their legal teams. I will also check with the consumer regulator as to what are my rights when a bully ***** is doing something like this. They are not different from any pick pocketer on the streets.
#*******