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robyn S

1 reviews | Active since Jun 2018

11 Jun 2018, 08:44

CELL C *****ING DATA AND NOT GIVING DATA AFTER PAYING FOR IT

i just called the customer care line for cell c 084140 explaining that i have purchased data and am still waiting for this data to reflect and i am told that when you purchase data it takes 24 hours to reflect. IS THIS FOR REAL!???????

SINCE WHEN DO WE CUSTOMERS HAVE TO WAIT 24 HOURS FOR DATA TO REFLECT ONCE IT HAS ALREADY GONE OF ANY BANKING APP!!!

I WANT WHAT I HAVE PAID FOR PLEASE

0
Replies (5)
Cell C
Cell C's reply11 Jun 2018, 09:20
Official

Good morning Robyn

We will ensure that this matter is sorted.

Regards

Cell C | PN

rS
robyn S's update11 Jun 2018, 12:03
Reviewer Update
i am still waiting for this to be sorted out - i am not going to go back and forth with someone called Moses to explain my situation again sort this out now !!
Cell C
Cell C's reply11 Jun 2018, 13:06
Official

Please respond to the email he sent for assistance.

Regards

Cell C | PN

rS
robyn S's update12 Jun 2018, 12:23
Reviewer Update
i have responded to his email ! WHEN IS THIS GOING TO BE SORTED OUT!!!!!!
Cell C
Cell C's reply12 Jun 2018, 12:54
Official

Moses confirmed that he has contacted you and assisted with this matter. We trust an amicable resolution has prevailed.

Regards

Cell C | PN