Cell C *****ing customers money
I have a set limited on my account to ensure that I pay the same monthly installment every month. Cell C has billed me over R1700 this month!!!! This exceeds my monthly bill and they deducted the money from my account!!!!!!
I want answers asap and my money bac****! Their call centre is also useless!!!! They don't even answer. Pathetic
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Replies (2)
Cell C's replyOfficial
01 Mar 2019, 10:59Good morning Monique
A consultant will investigate this matter and provide the answers you are looking for. Do expect communication.
Regards
Cell C | PN
A consultant will investigate this matter and provide the answers you are looking for. Do expect communication.
Regards
Cell C | PN
Cell C's reply01 Mar 2019, 10:59
Official
Good morning Monique
A consultant will investigate this matter and provide the answers you are looking for. Do expect communication.
Regards
Cell C | PN
A consultant will investigate this matter and provide the answers you are looking for. Do expect communication.
Regards
Cell C | PN
Cell C's replyOfficial
04 Mar 2019, 11:56Maropeng has been in contact with you to assist with this matter. He advised that you were charged for the prorated benefit which was loaded on your contract on the 12/01/2019.
He further advised that your account will be credited with the benefits that were not used during January 2019.
Regards
Cell C | PN
He further advised that your account will be credited with the benefits that were not used during January 2019.
Regards
Cell C | PN
Cell C's reply04 Mar 2019, 11:56
Official
Maropeng has been in contact with you to assist with this matter. He advised that you were charged for the prorated benefit which was loaded on your contract on the 12/01/2019.
He further advised that your account will be credited with the benefits that were not used during January 2019.
Regards
Cell C | PN
He further advised that your account will be credited with the benefits that were not used during January 2019.
Regards
Cell C | PN