1 reviews | Active since Jun 2009
Cell C - *****ING AIRTIME - AGAIN and AGAIN!!!
I have bought airtime 6 times over the past 2 month. Specifically the R49.00 package which includes 100 minutes (cellc to cellc), 100 sms's and 100mb data. I bought again yesterday. I have not made ONE CALL and it's telling me to recharge again. <br> <br> Cell C is DEFINITELY *****ing our airtime. I have read numerous complaints on the internet regarding this issue. You hardly buy airtime and then it's supposedly used up. And because you are prepaid Cell C just throws their hands up in the air - 'must be you, the customer'. They take NO RESPONSIBILITY.<br> <br> I am porting over my whole family and business to MTN next week.<br> <br> Cell C is inferior in every way. Dropped calls, ****** airtime and horrible customer service. <br> <br> Cell C - don't reply with 'we have escalated your complaint' as you never get back to any complaints. You are just wasting customers' time and money.
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
