1 reviews | Active since Apr 2014

03 Dec 2018, 15:14

Cell C staff need to catch a wake up

I am so sick and tired with the level of incompetence I am being faced with by cell C staff. I have been with them for 6 years and just took out a new data contract. I HAVE BEEN using DEBIT ORDER PAYMENT SINCE FOREVER NOW I AM BEING SENT A SUSPENSION OF CONTRACT SMS FoR nOT PAYING I AM SO SICK OF THEM . I AM GOING TO MAKE IT A PRIORITY TO LET THE SHAREHOLDERS OF CELL C KNOW about my situation and why I am irate. This is my fourth complaint but the staff still dont get it. Why must I be the one to call in all the time when they're fast asleep and can't perform at their jobs. I am not letting this go because now they've pushed me to far

0
Replies (3)
Cell C
Cell C's reply03 Dec 2018, 15:25
Official
Good afternoon Avin

Do not despair, we will get someone to sort this matter for you. We apologize for the poor service.

Regards
Cell C | PN 
's update04 Dec 2018, 15:06
Reviewer Update
Cell C has still not contacted or helped me and this is really pushing my patience I asked that my wife be contacted but I am being hounded for payment you people had better get your staff in order and I demand that someone sort out this mess that you'll have created
Cell C
Cell C's reply06 Dec 2018, 09:56
Official
As per feedback, you have been contacted and assisted with this matter.

Regards
Cell C | PN