1 reviews | Active since Dec 2015
cell c staff lie for contracts
Good day<br> <br> I use to live cell c and told everyone to take cell c but with my last upgrade i heard that the blackberry service plan for R99 p/m for 2GIG work on android and ask n few consultant's if it's true they all said yes. I also asked on the day of the upgrade otherwise i would not have gone with an epic package. The consultant did activate it on my contract but i never got the 2GIG phoned customer care they said it won't work. And i also had to go back as he never did they sim swop although he said he did. I was **** to and there for want to cancel my upgrade. I did log the complaint in the same week was said a area manager will phone me almost a month later no phone call. Im still in the 6 months of cpa amd was given falls information there for cell c is in breach of contract and i am in my rights to cancel contract.
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Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
