CELL C STAFF ARE RUDE AND THEY PUNISH YOU AT THE END OF A CONTRACT

My contract with Cell C ends tomorrow 10/03/2024. As required, I gave them 1 months notice on the 10/02/2024 and cancelled due to affordability. Blow me down if I don't get a bill R500 MORE than my normal one. I CANNOT AFFORD TO PAY MORE, HENCE THE CANCELLATION! When I called the 084135 no to get help and try to sort it out, all I got was a very argumentative woman who told me that the discounts I was originally given were pro rated for the month of March and therefore my bill was higher. I pointed out that I had given them the required 30 days notice and told that didn't matter. I then went to the Bluff store who called the number for me, but made me speak to the person at head office, only for her to argue with me and eventually tell me that she would send me a reference number for someone more senior to call me. That was on Wed and today is Sat and still no call or reference no. I went back to the store this morning and the store manager then spoke to them, only for them to tell him there is nothing they can do and then put the phone down on him. It seems that even when you play by their rules, they still penalize you. My bill has been paid faithfully every month and yet they treat you like s... when you do the right thing!!! It goes without saying that I am extremely angry and disappointed in the treatment I have received and I WILL NEVER GO BACK TO OR RECOMMEND CELL C TO ANYONE! In fact I will do my best to dissuade people from ever dealing with them. The lack of concern for customers is absolutely DISGUSTING!