GW
Genevieve W
1 reviews | Active since Sept 2015
25 Sept 2015, 16:14
CELL C STAFF ARE *********** AND ABUSIVE
I have been with Cell C for almost 20 years and in April I ceded my contract from my mother's name into my name. Cell C then cancelled the debit order with my mother before it went off her account for the last month of her ownership of the contract (April). Cell C failed to activate the debit order for the first month of the contract being in my name (May)
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Replies (1)Cell C's replyOfficial
29 Sept 2015, 12:05Hello Genevieve W,
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
Cell C's reply29 Sept 2015, 12:05
Official
Hello Genevieve W,
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
