Cell C SPRINGS MALL IS THE WORST I CUSTOMER SERVICE

I'm not surprised Cell C Springs mall is not doing well(a compare MTN, Vodacom and Telkom). Custom service is so bad that no customer will ever tolerate it. 3 weeks back I lost my phone so I went there to do swim swap bur I was told the printer is not working and it might take up to a week. The manner in which it was communicated was totally unacceptable. I left disappointed but went back a week later to be told that they have rum out of sim card. The light skin lady had terrible attitude and didn't care with how I felt. She only cared about the conversation she was having with a colleague.

My advice is to get rid of that lady ASAP or that office will close down within a year. Vodacom, MTN and Telkom always have queues while Cell c has one client. Go there without notifying anyone and you will concur with me. I went to Cell c Carnival mall and they were great in terms of customer service and their willingness to help. Which in contrast to what is happening at Springs mall.