CELL C - SORT OUT YOUR TECHNICAL ISSUES!!

Good morning

I am fuming! I am unable to recharge my prepaid mobile account with a store bought voucher nor via my banking app as Cell C id experiencing technical problems with the prepaid recharge facility.

Apparently since 4pm yesterday!!! As I told the call centre agent, I'm not vexed with her but CELL C as this is unacceptable! I had an urgent call to make this morning and this technical fault is causing mayhem jn my life!

Surely,mtue technical team can anticipate these problems. This is not tye first time either. I'm tired and stressed about this shocking poor service. I am demanding compensation for emotional stress and lost time.

I am seriously contemplating changing my service provider tp another more reliable one. I gave CELL C an overall 0 rating. I have lost valuable data that is expensive due to poor signal and network coverage.

I would appreciate an apology and a response on how this technical problem occurred and how will it be rectified besides offering me compensation for lost data and stress. I have been a loyal customer for over 10 years. Enough is enough!!

I was not given a reference number when I logged my complaint via customer service. Unprofessional. Sort it out.