Cell C simply does not care, that is plain simple

I am completely unhappy with the service I received from Cell C. Especially after having been with the company this long. My allegiance with Cell C is highly questionable going forward. On 19/02/2015 I received a call from a Cell C consultant by the name of Shadrack Mankgane who cautioned me that I have exceeded my normal limit (2GB /month) & my account was in arrears for R2727.98. After several attempts to try and understand what could have caused that we decided to submit a query as to what the cause of that was. He then advised me about the option to set a limit which I agreed to. I was then told that feedback will be given within 24hrs and following that I received an sms with reference numbers.<br> <br> On realising that nothing was happening I then followed up on 26th and spoke to Fahrana who told me that my query was closed because the consultant who opened the query did not provide sufficient information. It is rather concerning that the query was closed without consulting with me. This goes on to show that Cell C doesn't have my interests at heart and I am nothing but a number to them. <br> <br> My account should not be debited on 15th until this is resolved. Hope to hear from them.