RG
Renate G
1 reviews | Active since Jul 2015
16 Jul 2015, 17:53
Cell C simply can't get their accounts right
Since the beginning of our Red Bull packages Cell C has been charging more than the offered and agreed price. Despite numerous attempts to rectify (see my previous complaint) and despite being in credit, Cell C has continued to levy the inflated prices and has now cut off the 2 phones from usage. Guess why we have notified them of terminating the contract on expiry and will not renew the Cell C contracts. It is easier to keep clients than to get new ones. Well done Cell C for the poor poor service and customer care attitude.
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Replies (1)Cell C's replyOfficial
17 Jul 2015, 07:39Hello Renate1,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply17 Jul 2015, 07:39
Official
Hello Renate1,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
