TM
TM M
1 reviews | Active since Sept 2025
29 Sept 2025, 12:09
CELL C SIM SWAP
Thank you Cell C. The senior person you allocated to my query did help. I managed to do the sim swap. Please consider biometric identification to avoid the frustrating security questions.
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Cell C's replyOfficial
29 Sept 2025, 12:18Dear TM,
Thank you so much for your feedback, we’re glad to hear the senior consultant was able to assist and that your SIM swap was successful!
We truly appreciate your suggestion regarding biometric identification. It’s a valuable idea, and we’ll be sure to pass it along to the relevant team for consideration. We’re always working to improve our security and customer experience, and input like yours helps us do just that.
If there’s anything else we can assist with or improve, we’re here for you!
Cell C | DA
Thank you so much for your feedback, we’re glad to hear the senior consultant was able to assist and that your SIM swap was successful!
We truly appreciate your suggestion regarding biometric identification. It’s a valuable idea, and we’ll be sure to pass it along to the relevant team for consideration. We’re always working to improve our security and customer experience, and input like yours helps us do just that.
If there’s anything else we can assist with or improve, we’re here for you!
Cell C | DA
Cell C's reply29 Sept 2025, 12:18
Official
Dear TM,
Thank you so much for your feedback, we’re glad to hear the senior consultant was able to assist and that your SIM swap was successful!
We truly appreciate your suggestion regarding biometric identification. It’s a valuable idea, and we’ll be sure to pass it along to the relevant team for consideration. We’re always working to improve our security and customer experience, and input like yours helps us do just that.
If there’s anything else we can assist with or improve, we’re here for you!
Cell C | DA
Thank you so much for your feedback, we’re glad to hear the senior consultant was able to assist and that your SIM swap was successful!
We truly appreciate your suggestion regarding biometric identification. It’s a valuable idea, and we’ll be sure to pass it along to the relevant team for consideration. We’re always working to improve our security and customer experience, and input like yours helps us do just that.
If there’s anything else we can assist with or improve, we’re here for you!
Cell C | DA