mM
mahlodi M

1 reviews | Active since Jul 2015

19 Nov 2019, 09:46

Cell c sim swap

Tried to do sim swap with no luck.I provided the correct info.Im stuck with this thing now

0
Replies (2)
Cell C
Cell C's reply19 Nov 2019, 10:33
Official
Hi Mahlodi 

A SIM swap cannot be processed without you passing the security check questions. There is a lot of ***** when it comes to SIM swaps and that is why we take the necessary steps to protect you as the customer as well as Cell C. 

Please do expect our call. 

^NT 

mM
mahlodi M's update19 Nov 2019, 12:41
Reviewer Update
What a great Service from Mpho Ndlovu.He was very patient on the phone,while i was trying to remember the questions he was aking.Job well done Mpho