Cell C Sim Swap
<p>Doing a Cell C sim swap is horrible and annoying because i spoke to six agents over the weekend and non of them where able to help as they say i failed some of the questions asked, i've been using Cell C for too long but with the poor service given i'm considering to move to other networks, customer care is not a priority for them.</p>
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Replies (3)
Cell C's replyOfficial
30 Jan 2017, 09:38We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply30 Jan 2017, 09:38
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
30 Jan 2017, 12:17Many thanks to Skhumbuzo who assisted me earlier today, now i am happy because he explanined to me what and where/when everything went wrong and what is the way forward to solve this. thumbs up...
's update30 Jan 2017, 12:17
Reviewer Update
Many thanks to Skhumbuzo who assisted me earlier today, now i am happy because he explanined to me what and where/when everything went wrong and what is the way forward to solve this. thumbs up...
Cell C's replyOfficial
30 Jan 2017, 12:26Thank you for providing us with feedback and we are so happy with the way Skhumbuzo assisted you.
Thumbs up to Skhumbuzo!
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Cell C's reply30 Jan 2017, 12:26
Official
Thank you for providing us with feedback and we are so happy with the way Skhumbuzo assisted you.
Thumbs up to Skhumbuzo!
Have a lovely day further.
Regards
Cell C | PN
Best regards,