Cell C sim card suddenly deregisters itself last night

<p>I rang three different cell C people last night including Wade. I gave them all the best rating.</p> <p>Tekele was very polite this morning at 10,30 am, but unfortunately he missed out a number when taking down the new serial number. That caused me terrible problems. I had given him the best rating. I explained that I am a medical doctor, I am in charge of updating doctors at my doctors' Guild and I cannot afford to be out of touch with patients or other doctors. </p> <p> </p> <p>At 1,50 pm I rang Erik at Cell C. He said that Gerald would phone me and do the sim swop. Gerald never rang. </p> <p> </p> <p>At 3,40 pm I rang Kwanele at Cell C. He told me that the swop was not being done on my mobile number but an alternate number that I was using to contact Cell C. Precious, at 5 pm told me that this was yet another mistake made by a cell C person.</p> <p> </p> <p>I got an sms to say that Cell C could not contact me on my alternate number. That was strange as my alternate number had not rung and had not recorded that a call was done to the alternate number. There was no voice mail message.</p> <p> </p> <p>All this while my patients, staff and colleagues were trying to get my help as well.</p> <p>But each call to cell C took at least 10 minutes of my life - with no result.</p> <p> </p> <p>I then spoke to Thobeka at about 4,30 pm. She did her best to get help from the back office but nothing happened.</p> <p> </p> <p>Finally at about 5 pm, Precious said that he had done the sim swop for me and charged me R 50 for this.</p>