DP
Darianne P
1 reviews | Active since Mar 2019
18 Mar 2019, 11:15
Cell C signal - TERRIBLE
I recently signed a contract with Cell C and it is the biggest mistake I have ever made. The signal is absolutely pathetic. When there is load shedding, my phone does not function. I cannot make calls, send smses or use any other apps which require internet connect. Do not sign up with Cell C. I will not be renewing my contract!
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Replies (4)0
Replies (4)
Cell C's replyOfficial
18 Mar 2019, 12:10We apologies for any inconvenience caused by this.
We have generators assigned to sites where there is high traffic, but it’s not possible to cover all areas affected by load shedding. Additionally load shedding hits without warning and by the time generators are in place more areas have been affected.
Please advise if this is an ongoing Network issue or if you are only affected during load shedding.
Regards
DA
We have generators assigned to sites where there is high traffic, but it’s not possible to cover all areas affected by load shedding. Additionally load shedding hits without warning and by the time generators are in place more areas have been affected.
Please advise if this is an ongoing Network issue or if you are only affected during load shedding.
Regards
DA
Cell C's reply18 Mar 2019, 12:10
Official
We apologies for any inconvenience caused by this.
We have generators assigned to sites where there is high traffic, but it’s not possible to cover all areas affected by load shedding. Additionally load shedding hits without warning and by the time generators are in place more areas have been affected.
Please advise if this is an ongoing Network issue or if you are only affected during load shedding.
Regards
DA
We have generators assigned to sites where there is high traffic, but it’s not possible to cover all areas affected by load shedding. Additionally load shedding hits without warning and by the time generators are in place more areas have been affected.
Please advise if this is an ongoing Network issue or if you are only affected during load shedding.
Regards
DA
DP
Darianne P's updateReviewer Update
18 Mar 2019, 12:19This is an ongoing issue. I have terrible signal without load shedding. It just gets worse with the load shedding. My phone supports LTE and my sim card is an LTE sim card but I never get LTE connection. It's always extremely bad.
DP
Darianne P's update18 Mar 2019, 12:19
Reviewer Update
This is an ongoing issue. I have terrible signal without load shedding. It just gets worse with the load shedding. My phone supports LTE and my sim card is an LTE sim card but I never get LTE connection. It's always extremely bad.
Cell C's replyOfficial
19 Mar 2019, 09:41Our team will be in touch to assist with your network issue.
Regards
DA
Regards
DA
Cell C's reply19 Mar 2019, 09:41
Official
Our team will be in touch to assist with your network issue.
Regards
DA
Regards
DA
Cell C's replyOfficial
20 Mar 2019, 09:01Moses confirmed that he contacted you and advised on a way forward.
Regards
DA
Regards
DA
Cell C's reply20 Mar 2019, 09:01
Official
Moses confirmed that he contacted you and advised on a way forward.
Regards
DA
Regards
DA