HC
Helgardt C

1 reviews | Active since Apr 2018

09 Apr 2018, 17:49

Cell c signal problem

Signal in Robertson is very bad... MTN has got good coverage vodacom is terouble but cell c is the worst... nowhere in Robertson wil u find a tower... down town its fine but further up towards the coloured area the signal gets bad... sometimes theres no signal... theres alot of people in Robertson that has cell c and most of them complains about the signal... what are we to do... close our contracts and move over to MTN... cause to me it looks like MTN cares bout the customers...

0
Replies (2)
Cell C
Cell C's reply10 Apr 2018, 07:11
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply10 Apr 2018, 08:52
Official

Please be advised that Thabisile has escalated your network complaint to our network team for further assistance.

Regards
Cell C | PN

Best regards,