SR
Sarel R
1 reviews | Active since Jan 2021
31 Jan 2021, 18:16
Cell C signal gone
On the 23rd Jan me and my wife's phone lost Cell C signal and went over to Vodacom roaming.( Vodacom bad signal here). Lodged a complaint Case no's *** and ***. Someone phoned me from Cell C (Thomas) who told me they migrated me to Vodacom and asked asked me questions and did not know what he was talking about he asked me the same question over and over. Next day he phoned me again with same question over and over. I requested to speak to Supervisor to no avail. I just want my Cell C signal back. Up to now no joy from Cell C to attend my complaint.
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Cell C's replyOfficial
31 Jan 2021, 19:02Good day Sarel
Please accept our sincere apologies for the unpleasant service experienced.
We will refer the matter to our Social Media Team, who will contact you and assist.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
We will refer the matter to our Social Media Team, who will contact you and assist.
^SM
Best regards,
Cell C's reply31 Jan 2021, 19:02
Official
Good day Sarel
Please accept our sincere apologies for the unpleasant service experienced.
We will refer the matter to our Social Media Team, who will contact you and assist.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
We will refer the matter to our Social Media Team, who will contact you and assist.
^SM
Best regards,