ZB
Zoe B

1 reviews | Active since Feb 2021

15 Feb 2022, 13:31

Cell c Sh*t Show

I am beyond fed up!!! i stopped my contract with cell c TWO YEARS ago, all was paid up....but CELL C decided to place my name on ITC. after speaking to them and "fixing" the problem, i was advised that this was an error on their side and that they would correct this. I have a reference number from their so called LEGAL department ***....two years later and NO PAID UP LETTER ?!!!!!!!

This morning i have been on the phone for nearly 3 hours trying to just speak to someone - when i finally got to the right department and explained my story...the lady on the other side decided that she was not in the mood for this sh*t show and just stayed silent and dropped the call!

how do you continue falsely listing people on ITC - do you get incentives for placing people on ITC??

This is exactly why people are leaving cell c!

0
Replies (4)
Cell C
Cell C's reply15 Feb 2022, 14:17
Official
Good day

Please accept our sincere apologies for the unpleasant service experienced.

Kindly send us your ID number and a number we can reach you on via private message.

^SM

Best regards,

ZB
Zoe B's update15 Feb 2022, 14:33
Reviewer Update
hi, 

my ID number is ***
and my number is *** 

this relates to a paid up letter required - account number *** -
Cell C
Cell C's reply15 Feb 2022, 14:59
Official
Noted.

We'll be in touch.

^SM

Best regards,

ZB
Zoe B's update09 Nov 2022, 22:19
Reviewer Update
STILL NO LETTER !!!! THIS WAS IN FEB OF THIS YEAR!!!!! AND YOU STILL HAVE NOT BEEN ABLE TO SEND THE LETTER!!!!