Cell C should join a circus!!!

I don't even know where to start with the ******** that is CELL C. On 31st October 2018 I was upgraded as my contract ends 28 January 2019. I was promised that I will have my upgraded phone no later then a week from the 31st October. A week went by and no phone. I called cell c and they said sorry no stock. They will let me know when they have stock. Again 3rd week in November I called again and again, NO STOCK. Twice in December I called and again no stock. Now how can CELL C advertise a device for sale if they cannot give as "stock is out" 3rd January I called again and guess what NO STOCK. The man on the phone promised he will let me know by the Monday 7th January when they will have stock. Guess what he didn't honour his promise (seems like that's the culture at CELL C. Over promise and under deliver.. That same night (7 January) at 10pm I posted on CELL C Facebook page asking for contract to be cancelled( go check your Facebook page) as I want to move to another provider. The following day MOSES called me and asked what the problem was. I explained all to him and he asked is there anything they can do to convince me to stay at CELL C. I said no way. He said he will make sure the contract is cancelled so I can move to the other provider. I then responded on your page under my post that Moses has contacted me and its sorted. Yesterday 21st January I am on my way to TELKOM for a new contract and I pass by the CELL C store in ALBERTON CITY. I went in there and was assisted by DUDU who informed me that the UPGRADE was in fact NOT CANCELLED!!! She called head office and I spoke to a lady who said she will resolve this and I will receive a sms with a reference number. Guess what no reference number.

CELL C CANCEL THIS UPGRADE ASAP and make sure the billing stops on my contract ay mignight on 28th January 2019. Today I got a new contract with TELKOM as I cannot associate myself with your company no more...