DS
Debbie S
1 reviews | Active since Dec 2017
19 Sept 2018, 15:14
Cell c should be Cell u (cell useless)
Cell c is at it again. Deducting money from my account where by I have not given any permission. Its months after my upgrade and all of a sudden they are deducting twice the amount from my account. The debit returned due to insuficant funds. So who is to pay the bank fees??????????? This is the 3rd time this nonsens happens to me with cell c and I am really tired of it now. Train your damn operators correctly as i wil not pay for **** they are doing nor will i pay for their mistakes. This upgrade was taken under fals pretences then!!!!!! Once the operators is called they can not even explain or they just drop the calls.
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Cell C's replyOfficial
19 Sept 2018, 15:22We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply19 Sept 2018, 15:22
Official
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
20 Sept 2018, 16:02Mpho has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert back with feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Sept 2018, 16:02
Official
Mpho has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert back with feedback.
Regards
Cell C | PN
Best regards,