Cell C - Shoddy Service.

I have 2 data contracts with Cell C which I agreed to renew this year due to the additional promotional data I was offered. I did not receive it this month and after contacting Cell C several times (it's been 1 week to date), they have not rectified the issue. Instead of a total of 10G day and 10G night data, I only received 5GB day and 5GB night.

- I lost an hour or so of airtime thus far contacting cell c, which cell c will not reimburse me for. - The agent I spoke to agreed that it is an error on their end, but they STILL did not grant me my data as yet. - Surprisingly, when it comes to debiting my account for my monthly installments, they never make any mistakes... - I was told to wait 24-48 hours since my first call. When I called 2 days later I was told the 24-48 hours is based on "working hours". - I now need to spend additional money to accommodate for my data requirements.

I will not renew or take up any new contracts with Cell C in future.