HN
Honest N
1 reviews | Active since Apr 2010
21 Dec 2016, 12:18
CELL C - SHOCKING SERVICES
<p>I have been in contact with Cell C since 30th November 2016. To-date still have no response from them when I reported my lost phone - Samsung Note 5. The said phone is insured through Cell C Surance company and I pay every month but when it comes to them replacing my handset I get told different stories.</p> <p> </p> <p>Seemingly there's not a single person that can give me an answer as to when will they replace my phone. I have been sending them e-mails to follow up and not even a single response from the entire Cell C team including Finrite.</p> <p> </p> <p>I need an urgent response from Cell C.</p> <p> </p>
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Replies (5)0
Replies (5)
Cell C's replyOfficial
21 Dec 2016, 12:59We have referred this matter to one of our team members for assistance. Apologies for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply21 Dec 2016, 12:59
Official
We have referred this matter to one of our team members for assistance. Apologies for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | PN
Best regards,
HN
Honest N's updateReviewer Update
21 Dec 2016, 13:58That's what I get promised so that's not new to me.
As mentioned I'm still waiting since begining of December and everyday I get told that someone will contact me
HN
Honest N's update21 Dec 2016, 13:58
Reviewer Update
That's what I get promised so that's not new to me.
As mentioned I'm still waiting since begining of December and everyday I get told that someone will contact me
HN
Honest N's updateReviewer Update
22 Dec 2016, 11:19still waiting after being promised to be called back this morning. Not a single call from Cell C regarding my issue.
HN
Honest N's update22 Dec 2016, 11:19
Reviewer Update
still waiting after being promised to be called back this morning. Not a single call from Cell C regarding my issue.
Cell C's replyOfficial
22 Dec 2016, 11:28A follow up will be done and feedback provided as soon as possible.
Regards
Cell C | DA
Best regards,
Cell C's reply22 Dec 2016, 11:28
Official
A follow up will be done and feedback provided as soon as possible.
Regards
Cell C | DA
Best regards,
HN
Honest N's updateReviewer Update
22 Dec 2016, 11:40I will be waiting as I have been waiting for almost three weeks now :(
HN
Honest N's update22 Dec 2016, 11:40
Reviewer Update
I will be waiting as I have been waiting for almost three weeks now :(