Cell C Shocking Service

<p>On the 17 May 2016 I went into Cell C York Street in George in order to hopefully replace my phone which crashed. I was told by Eric that all I would need was proof of residental address, 3 months bank statements, my ID and 'a' payslip. On my return he told me that there needed to be 3 'salary' payments on my bank statements. Fine, I then told him that I had recently started a new job and asked if this was a problem (as I had only been there short of 3 months). He stated that I could go back to the bank, asked for up to 5 months statements and see. I asked him if he wasn't sure to rather not waste my time and make a call to the headoffice, as if I had to return from the bank a second time for no reason I was 'going to get upset'. Cleary he doesn't know his job... or maybe Cell C doesn't train their staff properly). Turns out what I was affaid of was the case and on my return I had to wait because he now had other customers. I got no appology for my time being wasted, instead he decided to have a conversation with another staff member, which he didn't realize I could overhear and which was all about me... Then he told me, in no mistaken terms (after I asked him to at least wait for me to leave).... "I wasn't talking to you... I was talking to her". The service, or should I say complete lack of it was shocking!!!!! I was helped by another staff member as he was no longer interested, taking a very long time with the other customers.</p> <p>I am interested in what Cell C does to correct staff giving incorrect infomation, being rude to customers and slandering they're customers in the work place???? Depending on how... or if this complaint is to be handled, will affect if I decide to rather go on contract with another network. </p> <p> </p>