MC
Melanie C
1 reviews | Active since Jan 2020
03 May 2022, 14:40
Cell C Shocking Customer Service
Got a call from Cell C on 17 March regarding my upgrade. I ordered a sim card for data. It still has not been delivered despite escalating the issue and having a 'case number'. I have made numerous calls only to be transferred to another department or cut off. Can someone take ownership of this issue and assist with resolving it. I am already been charged for this. Case number ***
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Cell C's replyOfficial
03 May 2022, 15:37Good day Melanie
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
Cell C's reply03 May 2022, 15:37
Official
Good day Melanie
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,