CELL C - SHAME ON YOU!

There was a special on Black Friday for a particular cell phone. (25/11) I phoned at 7h00 in the morning, was told I would get one and that it would be couriered to me, etc. A couple of days went by and I received an Activation Notice via e mail. But still no call about when to expect the item. I was phoning but what a battle to actually get someone and one is so frustrated with 'if you want this' then 'press that number' etc. etc. Then when you get someone it is the wrong department and they will put you through, then they cut you off. Eventually did speak to a lady who said that they were waiting for stock of this particular phone and they were only expecting them towards the end of January possibly early February! I was not told that I would have to w - a - i - t Surely if they have only X amount of phones in stock, then once they have taken orders for that many, the folks should be told that they can have one, at the advertised price BUT would have a long waiting period. It was kind of intimated that I would be getting the phone as quickly as when one has an update! To try and get a senior person to talk to is impossible, they obviously do not take calls. I did receive a phone call from a lady who said she was a manager, this was around 15/12. I gave her my tale of woe and she said they would be coming in on 23/12 and she would let me know. Well 27th came and went, no word - I then sent an e mail and then received one back to say that 'due to the holidays' (always a good excuse) they are now expected on 3 January. I just feel that the whole thing is deceiving as when one applies for a phone, it is because you need one and you expect it directly if you are not told otherwise. But this is really like a trap to get new customers. I feel that if they cannot deliver then another phone, equally as good, if not better (because of the inconvenience) should be offered at the same price. They obviously do not care about customers. Anyone else with this kind of experience? I certainly know I will tell folks NOT to go to Cell C. Come on Cell C, wake up!