LB
Louis B
1 reviews | Active since May 2019
22 May 2019, 15:03
Cell C servive sucks
App**** for a Lte -a contract just to find out I dont have coverage in my area,after the sales operator confirmed that I do have coverage.I app**** with Mweb & Telkom and both informed me that I dont have coverage and that they cant proceed with the application.Cell C how ever Bs me and stuck me with a contract I cant use.After talking to a technician he confirmed I have no coverage but have 2 options.Migrate to another package or stop my contract.Now I being told that the contrat must be 1 month old before I could migrate!!So for a month I must pay for no service??
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
22 May 2019, 15:31Good afternoon
Apologies for the inconvenience caused by this.
The matter has been escalated to management from the sales department for urgent assistance with regards to an alternative option. Do expect communication soon.
Regards
DA
Apologies for the inconvenience caused by this.
The matter has been escalated to management from the sales department for urgent assistance with regards to an alternative option. Do expect communication soon.
Regards
DA
Best regards,
Cell C's reply22 May 2019, 15:31
Official
Good afternoon
Apologies for the inconvenience caused by this.
The matter has been escalated to management from the sales department for urgent assistance with regards to an alternative option. Do expect communication soon.
Regards
DA
Apologies for the inconvenience caused by this.
The matter has been escalated to management from the sales department for urgent assistance with regards to an alternative option. Do expect communication soon.
Regards
DA
Best regards,