DM
Dina M
1 reviews | Active since Jan 2020
28 Oct 2020, 14:37
Cell c services unsatisfactory and poor
Cell c's "ON US" promotional options seems like a ****. I bought the option of 100mb for 3days and they withdrew my airtime two days ago but NEVER gave me my 100mb back or my airtime back. They claim a "technical glitch" and I KNEW they wouldn't give me back what is due to me, two days later there has been no help, I am tired of this comoany's bad service.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
28 Oct 2020, 15:00Hi Dina
We can confirm that the On Us Snapi bundle was successfully loaded on your cellphone number on 26/10/2020 at 16:09:37. You have also depleted the data through internet usage.
^MM
We can confirm that the On Us Snapi bundle was successfully loaded on your cellphone number on 26/10/2020 at 16:09:37. You have also depleted the data through internet usage.
^MM
Best regards,
Cell C's reply28 Oct 2020, 15:00
Official
Hi Dina
We can confirm that the On Us Snapi bundle was successfully loaded on your cellphone number on 26/10/2020 at 16:09:37. You have also depleted the data through internet usage.
^MM
We can confirm that the On Us Snapi bundle was successfully loaded on your cellphone number on 26/10/2020 at 16:09:37. You have also depleted the data through internet usage.
^MM
Best regards,
DM
Dina M's updateReviewer Update
28 Oct 2020, 15:07I explained to you that that was not the case and it was "escalated" apparently. You NEVER gave me 100mb I want you to call me so I can explain to you what I have been complaining to you about now for two days. I bought the on us bundle 100mb for R6 at around 4pm. At night I bought another 100mb for R8 ON US and THIS ONE WAS NEVER CREDITED TO ME. How I hate repeating myself to your company, you did not credit me with my 100mb and I want it or return my R8. Simple.
DM
Dina M's update28 Oct 2020, 15:07
Reviewer Update
I explained to you that that was not the case and it was "escalated" apparently. You NEVER gave me 100mb I want you to call me so I can explain to you what I have been complaining to you about now for two days. I bought the on us bundle 100mb for R6 at around 4pm. At night I bought another 100mb for R8 ON US and THIS ONE WAS NEVER CREDITED TO ME. How I hate repeating myself to your company, you did not credit me with my 100mb and I want it or return my R8. Simple.
Cell C's replyOfficial
28 Oct 2020, 15:15100MB has been loaded on your account. Kindly check your balance.
^MM
^MM
Best regards,
Cell C's reply28 Oct 2020, 15:15
Official
100MB has been loaded on your account. Kindly check your balance.
^MM
^MM
Best regards,
DM
Dina M's updateReviewer Update
28 Oct 2020, 15:18Thank you for complying with my demand. The 100mb I bought two days ago is finally credited to me just now.
DM
Dina M's update28 Oct 2020, 15:18
Reviewer Update
Thank you for complying with my demand. The 100mb I bought two days ago is finally credited to me just now.