JB
John B

1 reviews | Active since Aug 2017

09 May 2018, 08:43

Cell C service standards take the plunge

To be extremely honest; we tried all the networks at our home due to the elevation and of course that there is only one tower in the area. The houses around us go for several millions but the one thing there is not is phone coverage. Cell C had the best results for us so we got their services, but the past two weeks there was so many interruptions with the service it is unbelievable. it works - then it doesn't, so you wait your 10 minutes for the day when it will connect again and guess what? There it goes again.

I know your cellular companies pay your CEO's ridiculous salaries and bonuses, so for the directors and the **************** that you milk the average person for but honestly - I measure effectiveness of services by the amount they suck and you are my new #1!!!

Enjoy *****ing from the people, you have to pay your expensive and new cars at your offices but please try to deliver service and not focus too much on your CEO's "Black Data" campaign. That was millions in the toilet where you could have spent it on making yourself a better service provider.

0
Replies (3)
Cell C
Cell C's reply09 May 2018, 09:19
Official

Good morning Henry

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.

Regards
Cell C | PN

JB
John B's update09 May 2018, 13:41
Reviewer Update
Yes. The lady phoned. I actually feel sorry for her to have to make the calls and she is in no position to even attempt to resolve this. At least someone at your company read hallopeter!
Cell C
Cell C's reply09 May 2018, 14:38
Official

The lady who contacted you is capable of assisting, handling and resolving your matter. However, you did not allow her to assist you.

Regards

Cell C | PN