Cell C Service Shocker - Note to Board of Directors without service you lose and create enemies

Dear Cell C Board of Directors and to any consumer who I tempted to make a decision that will cause them pain, suffering, stress and to be ****** blind by your service provider. STAY FAR FAR AWAY FROM CELL C!!!!! I was too stupid and let a couple of good deals they were having give them a another chance. We had 4 Cell C numbers but cut our primary numbers from them permanently because of absolute garbage service and constantly being irritated by the manner they treat customers. But Iwent back to them for the LTE specials specifically the R199 for 50+50g. This was 3/4 months ago. I have a dual SIM phone and nobody at Cell C N1 City could get either of our two LTE Sims to work in our phones at all but our normal Sims worked fine. So they had the attitude "oh well tough luck then I tried your problem now. I bought the dual SIM and made sure it wasn't network locked because i was assured by them I could run a normal Sims and my data off the LTE. We bought a phone for myself and my fiancee. 2 new phones!!! Especially for this and the give up your problem now attitude was the kinda service that had driven me away in the first place. So I go along and buy a router and keep the Cell C SIM in the router and load data onto the router. It's not portable as I was out of cash by now so whenever I left the house I had no data as I had to buy normal data which I wanted to not have to do. Major inconvenience and irritation after spending over R5000 which could have been used elsewhere in my life in making it easier. I live like this for about 4 months and at the end of March with my last R200 I have kept back for Cell LTE as my income and my ability to be online are highly connected. So I buy my data and to my horror the LTE packages only go up to R89 for 10+10g. The USSD menu does not have the R199 50/50 deal anymore! I google and see they have taken it away but have replaced it with a R189 40/40 deal. So I go back into the USSD menu looking for 2nd best now as I have a lot of work to do and need to load data. The menu doesn't have that special. I think maybe they offline, happens often enough. So I decide to buy the smallest package and see if they back online tomorrow. So I try to by the R49 LTE deal. I try 3 times and 3 times a FAILED message is returned to my router. 3 times!!! There is a digital trail they have that proves this. So I think we'll **** I will have do all that work tomorrow somehow and let it at that. Now when I buy data and my data runs out I can't use the internet. I havent bought data so I don't even try to use the internet but I have apps on my phone that I can use even if I'm offline. I peeked at one or two of those and went to bed. The next day I just had a bad feeling, things with Cell C train you to feel that way. I check my balance R0.00. My last R200 and my only way to make an income GONE. I phone Cell C the same day. I speak to the manager who tells me guaranteed to get back to me within 48 hours. 96 hours later an email confirmation comes through assuring me they will get back to me in 48 hours. Then another 3 or 4 days after sending a heated email a reply asking me for all the information I gave them and spent all that time sharing and explaining to the manager the very day it occurred again and then AGAIN telling me 48 hours.. I probably lost R5000 in business believing I was going to have my problem sorted out. Cell C stole my money and they would give it back because when their system fails 3 consecutive times to load and I wake up the next day -R200 what other result would you expect?? After 16 DAYS!!!!! Cell C tell me it's my fault. Even though I didn't load data and therefore didn't believe I had any and therefore DIDN'T go online it is my fault my R200 airtime vanished and their system 3 system failures was just a coincidence. To the management at Cell C. This is why your Number 4 out of 4. You stole my R200. Was that R200 worth 4x active sims bring in far more than that every month? There are only 3 cell network service providers in South Africa. Cell C and whatever they do to their customers is DEFINITELY NOT SERVICE. Maybe ******* and torture. Board of Directors when you have your next strategic planning session maybe to heed of the fact you company is going nowhere and was overtaken by Telkom so quickly because your business plan seems to be to drive as many customers to them as possible. Without customer service NO company can ever thrive or survive no matter whatever else you do. You have made me a life long hater who will devout my full energies to stopping any fool making my mistakes and I will tell my tale everyr single time the topic of network operators comes up. I will count it a victory to get back at your company for *****ing from me by making sure nobody I ever run into joins Cell C.