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chantell G
1 reviews | Active since Feb 2015
10 Apr 2019, 07:39
Cell C service shedding again
YET AGAIN NO SERVICE at gps coordinates -26.089652, 28.470324.
For the past two weeks I have had very very poor to no service at all at work. This is an ongoing issue. I have to make use of my RAIN contract in order to get my stuff done as Cell C is useless.
Wonder what excuse will they come up this time around
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
10 Apr 2019, 10:49Good morning Chantell
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Cell C's reply10 Apr 2019, 10:49
Official
Good morning Chantell
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
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chantell G's updateReviewer Update
13 May 2019, 09:15It is more than a month now, and the issue is still not resolved. I cannot do anything on my phone, Cell C is constantly on roaming or not available at all, and if I get service, the best connection is EDGE, I can't even download a small pic that some one send me via Whattsapp
This is at my workplace at the given coordinates.
The only response I got so far was from someone that told me they will fix the issue and they are so sorry to hear about my issue.
Do Cell C even care, will this issue ever be resolved. So glad my contracts are expiring soon, can't wait to cancel them. I just have had enough of such a useless company that cannot deliver what they have promised me when I signed the contracts
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chantell G's update13 May 2019, 09:15
Reviewer Update
It is more than a month now, and the issue is still not resolved. I cannot do anything on my phone, Cell C is constantly on roaming or not available at all, and if I get service, the best connection is EDGE, I can't even download a small pic that some one send me via Whattsapp
This is at my workplace at the given coordinates.
The only response I got so far was from someone that told me they will fix the issue and they are so sorry to hear about my issue.
Do Cell C even care, will this issue ever be resolved. So glad my contracts are expiring soon, can't wait to cancel them. I just have had enough of such a useless company that cannot deliver what they have promised me when I signed the contracts