Cell C service nosedive - The ordeal continues!

Update:<br> <br> Cell C visited us on 9/6/2015 after we lodged a complaint at Hello Peter on 1/6/2015<br> <br> They established that we don't have a signal at home any anymore.<br> <br> They promised to phone me back WHICH DID NOT HAPPEN!<br> <br> They promised my wife that in a worst case scenario the problem will be rectified in 2 weeks' time - THAT DID NOT HAPPEN!<br> <br> Please also note that my wife is ill at home with cancer and not able to do her work because we don't have internet access with BOTH our Cell C prepaid Data bundles for nearly 2 months<br> <br> Please ask your CEO Mr Jose Dos Santos to call me so that I can inform him what is happening in his company. Please also arrange to refund our money so that we can go to a Service provider that is able to provide us with a service.<br> <br> <br> <br> Complaint lodged on 1 June 2015 at 14h23<br> We had no or limited internet access the past month on the 2 PREPAID data bundles<br> They also fail to action 3 complaints listed below.<br> Sms sent 15/5/2015<br> Ref *** lodged for us by Menlyn Branch<br> Ref *** dated 25/5/2015<br> They only called back once while I was in a meeting and I requested them to call back in 2 hours' time. No feedback or calls received back since t