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Peet O

1 reviews | Active since Jun 2015

01 Jun 2015, 14:16

Cell C service nosedive!

We had no or limited internet access the past month on 2 PREPAID data bundles (1 x3G and 1 Wi-FI). This is applicable to all our devices.<br> <br> Cell C also fail to action 3 complaints listed below.<br> Sms sent 15/5/2015<br> Ref *** lodged for us by Menlyn Branch<br> Ref *** dated 25/5/2015<br> <br> They only called back once while I was in a meeting and I requested them to call back in 2 hours' time. No feedback or calls received back since then.<br> <br> Cell C was good in the past and I recommended them a lot. Now it is a disaster for me with my wife not able to work from home. Also unable to properly Skype with my children in America.<br> <br> I have also noted in a recent Business Day article that this is not an isolated problem.

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Replies (1)
Cell C
Cell C's reply01 Jun 2015, 14:41
Official
Hello PeetOost,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN