TR
Tarcia R

1 reviews | Active since Dec 2016

01 Dec 2016, 15:32

Cell c service keeps on getting worse

<p>My phone came back from repairs and it was not fixed because they said it was beyond economic repair.</p> <p>Customer service just called me and said i must fix it myself somewhere else.</p> <p>What nonsense is it?</p> <p>Free advice, do not take cell c contracts. They are the worst.</p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply01 Dec 2016, 15:48
Official

As per our records you were contacted and advised accordingly. Your handset was booked in for repairs and it was assessed thoroughly by a qualified technician and an outcome feedback was provided with options.

Regards

Cell C | PN

TR
Tarcia R's update01 Dec 2016, 16:16
Reviewer Update

Hello

Outcome feedback with options to take the handset back to the manufacturer my self or try going to the head office repair departments to see if they can send it back to the manufacturer.

Those where the options given to me by customer service.

Will see..