1 reviews | Active since Dec 2016

22 Dec 2016, 08:55

CELL C SERVICE IS WORSE

<p>i lost my phone on the 3rd of December 2016 and reported it on the 4th of December 2016. i did pay the excess as i was told by the consultant but still today i havent received my cellphone, i told them that i'm going on leave and they confirmed that i will receive the phone within 7 working days and its been 3 weeks now but still i havent received it. today i called them and their so called TEAM LEADER Nancy Ndebele gave me an attitude. CELL C should be closed beacuse it seems like they dont know what they are doing and thier service is ****, now i dont have a phone and im going on leave tomorrow. i did explain that i will be out of the country can they please assist urgently but they just give me ****. i told them to call me during office hour as im using my work telephone but they've never done that!!! CAN I PLEASE HAVE MY PHONE BY TODAY AS I'M GOING ON LEAVE. I WANT MY PHONE TODAY.</p>

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Replies (1)
Cell C
Cell C's reply22 Dec 2016, 09:21
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | DA