1 reviews | Active since Nov 2011
Cell C Service is very bad
HORRIBLE Service,their customer care consultant Tebogo's attitude sucks. Today they decided to hang up the call on my ears which i made simply because i have asked them to give me a CASE REFERENCE NUMBER...
An Incorrect billing query pending since July and to this day my case cannot be resolved, end of August i was debited more than i signed for. To this day i've made up to 9 phone calls and every time i am told a different reason which do not make sense. And after making numerous calls using my Cell C mobile to phone them, suddenly which i suspect it is because of my endless calls to them, i cant use my mobile phone to call Cell C customer care, they decided to block me.
As some point I was told that A CONSULTANT by the name of PRINCESS who sold the deal with me from Cell C KZN is the one who is supposed to resolve my case and funny enough they cant put me through to the consultant. Cell C are after making SALES and simply do not care about their customers...I would advise any one to sign any deal with Cell C, what they sell and what they debit are two different things...
Thank you for reaching out to Cell C.
We have received your review regarding your billing query. Please accept our sincere apologies for the service you have experienced thus far.
Our team will be in contact to assist.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding your billing query. Please accept our sincere apologies for the service you have experienced thus far.
Our team will be in contact to assist.
^NZ
